Last Updated: August 17, 2026
This Cookies Policy explains how onyx-frost uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions taken on the site.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Examples:
- Session cookies that maintain your browsing session
- Security cookies that authenticate users and prevent fraudulent use
- Cookie consent preference storage
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples:
- Remembering your cookie consent choice
- Storing form data to prevent re-entry
- Language and regional preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.
Examples:
- Page view tracking
- Time spent on pages
- Navigation patterns
- Error reporting
Local Storage
In addition to cookies, we use local storage technology to store certain information on your device. Local storage allows us to save data with no expiration date, which persists even when you close your browser.
We use local storage for:
- Storing your cookie consent preferences
- Remembering selected service information when you submit forms
How Long Do Cookies Last?
Session Cookies
These are temporary cookies that expire when you close your browser. They allow us to link your actions during a single browsing session.
Persistent Cookies
These cookies remain on your device for a set period specified in the cookie or until you manually delete them. They help us remember your preferences for future visits.
Our persistent cookies typically last between 30 days and 12 months, depending on their purpose.
Third-Party Cookies
Some cookies on our website are placed by third-party services. We do not control these cookies or how the third parties use them. We recommend reviewing the privacy policies of these third parties for more information about their cookie practices.
Managing Your Cookie Preferences
Cookie Banner
When you first visit our website, a cookie banner appears allowing you to accept or reject non-essential cookies. Your choice is stored and the banner will not appear again unless you clear your browser data.
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually or all at once
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that blocking or deleting cookies may impact your experience on our website and prevent certain features from functioning properly.
Browser-Specific Instructions
Google Chrome: Settings → Privacy and security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Do Not Track Signals
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no standard for how websites should respond to these signals, and we do not currently respond to Do Not Track browser signals.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our cookie practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions about our use of cookies or this Cookies Policy, please contact us:
Email: [email protected]
Address: 427 Granville Street, Suite 302, Vancouver, BC V6C 1T2, Canada
Specific Cookies Used on This Website
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preference | Persistent (12 months) | Necessary |
| selectedService | Remembers service selection for form submission | Session | Functional |